The social media network has launched a new feature in the United Kingdom to offer support to users hesitating with their own lives. Facebook announced a new feature called Suicide Prevention tool developed with support from the Samaritans charity. The instrument asks Facebook users to flag and report posts from their friends that cause concern. The company also allocated a special team to review such posts and provide help options sent to the publishers of the posts deemed to be struggling. The tool works in the following way. When the reported user next logs in, they would see a message saying: “Hi, a friend thinks you might be going through something difficult and asked us to look at your recent post.” The message will also offer the user to talk to someone about it – either a friend or helpline worker. They can also be sent tips and support directly. Of course, you can ignore all the options.
Facebook announced that keeping its community safe is its most important responsibility; this is why the company cooperates with various organizations including Samaritans in order to develop the tools like this. In this case, Samaritans told Facebook that connecting with people who care can really help those who are struggling to cope – whether offline or online. Today, more and more people only reveal what they feel online, in social network, “leaving a note” or sending a signal in the hope someone will understand and help them. Facebook is normally used to connect with friends and family, and the company is doing its best to evolve the support, resources and advice available to users in distress, along with their concerned friends and family members. For example, over 50% of the UK’s population is on Facebook, which makes it a powerful resource.